Case Studies

The 360-Degree Customer View Myth – Focus on CDP Use-cases Instead

The relentless pursuit of the mythical “360-degree customer view” is a dangerous distraction for adoption of CDP use-cases.
This post emphasises a pragmatic approach to CDP implementation, focusing on achievable goals and iterative improvement. It challenges the traditional “big bang” approach and encourages a more agile and data-driven strategy.

Airtel

Increase in conversions