July 15, 2024
WHERE – Q4 of 6 Key Questions To Unlock Personalisation
Let’s examine how to tackle the second question crucial for unlocking personalisation: determining WHERE the experience will be presented.
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July 12, 2024
Personalising Experiences Across Platforms and Devices with Cross-Device Affinity Targeting
Are you aiming to deliver personalised experiences across multiple touch points? A global 2023 study by Statista found that individuals have an average of 3.6 devices and connections, a jump from 2.4 per person in 2018. Today’s customer journeys often span across a variety of devices—smartphones, tablets, laptops – and both websites and apps.
June 20, 2024
Driving Business Growth By Leveraging The Power of Recommendations
Online recommendations are now crucial, with platforms like Amazon and Netflix setting high standards. Consumers expect tailored suggestions, driving engagement, conversions, and loyalty. Adobe Target helps businesses achieve this personalisation at scale.
June 11, 2024
WHO – Q2 of 6 Key Questions To Unlock Personalisation
Let’s explore how to tackle the second question that unlocks personalisation: defining your target audience. Let’s address the WHO.
May 14, 2024
WHY – Q1 of 6 Key Questions To Unlock Personalisation
In designing a personalisation program or individual campaign, asking WHY is a crucial step. The answer to this question helps identify the goals that the campaign should achieve and motivates us to determine whether it met expectations.
April 19, 2024
Identity Resolution Solutions: Exploring Options Beyond Third-Party Cookies
Take an in-depth look at various identity resolution solutions as substitutes for third-party cookies. Compare their advantages, challenges, and potential impacts to determine the most suitable option for your needs.
March 25, 2024
The Matrix of Growth: Choosing Between Neo’s Learning and Mr. Anderson’s Stagnation
The iconic Matrix series presents us with two distinct personas: Neo and Mr. Anderson. While both characters start as the same individual, they represent two divergent paths—one of continuous learning and the other of static training. Their journeys provide a compelling metaphor for our professional and personal growth. So, which path do you and your team walk on?
March 5, 2024
Unlocking Personalisation: The 6 Key Questions You Need to Answer
The 6Ws framework draws inspiration from Rudyard Kipling’s renowned poem, I Keep Six Honest Serving Men. Kipling’s clever personification of six questions has long been a valuable problem-solving technique. By adopting a curious mindset, I have employed the same approach to create the 6Ws framework for unlocking personalisation – a data-driven method that aims to deliver improved customer experiences.
January 20, 2024
Identity Resolution – An Essential Survival Guide for the 2024 Cookiepocalypse
Identity resolution is more crucial in 2024 than ever as marketers face greater challenges arising from privacy regulations, the explosion of digital touchpoints and the impending third-party ‘cookiepocalypse’.